Privacy Policy

At Casa de Pozar we fully respect your privacy and are committed to protecting your personal data. This Privacy Policy describes the data we collect, how we use it and the rights you have as our visitors/customers, in accordance with the General Data Protection Regulation (GDPR).

1. Introduction

This policy applies to everyone who books, visits or communicates with Casa de Pozar. By providing your details, you agree to the terms of this policy.

2. Data We Collect

  • Personal Information: Name, surname, email, phone, address.
  • Reservation Details: Arrival/departure dates, accommodation preferences.
  • Financial Information: Payment or billing information (if required).
  • Cookies & Tracking Technologies: For statistical purposes and to improve the user experience.

3. Purpose of Processing

We use the data to:

  • The correct completion of reservations and provision of hospitality services.
  • Communicating with you (e.g. confirmations, updates).
  • Fulfillment of legal/accounting obligations.
  • Improving your experience through data analysis.

4. Retention Time

Your data is retained only for as long as necessary for the above purposes or as required by law. After that, we proceed to secure deletion or anonymization.

5. Cookies

Our website may use cookies for anonymous statistical collection or to improve your user experience. You can manage your cookie settings through your browser.

6. Sharing Data with Third Parties

We do not share your personal data for commercial purposes. It may be shared with:

  • Booking platforms (e.g. Booking.com) to complete the reservation.
  • Public authorities if required by law.

7. Your Rights

  • Access: Be informed about the data we retain.
  • Correction: Request changes to inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data.
  • Opposition: Object to certain forms of processing.
  • Portability: Get your data in a readable format.

8. Changes to the Policy

This policy may be modified at any time. Changes are effective as soon as they are posted on our website. We recommend that you check it regularly.

9. Contact

For questions or requests regarding your personal data:

Email: info@casadepozar.gr
Telephone: +30 6941234567

By using Casa de Pozar's services, you consent to this Privacy Policy.